Global capabilities
Delivering value beyond the test result
At Mayo Clinic Laboratories, laboratory medicine is about more than a test result — it’s about everything that contributes to providing answers for your patients. We develop individualized support solutions for each client that extend through all aspects of the relationship to ensure the delivery of answers, not just results.
Specialized testing areas include:
Global logistics and shipping
We develop unique relationships with each client to individualize logistics support, which is coordinated by a local team who ensures a seamless process before the first patient specimen is sent. Our specialists collaborate with packaging suppliers to create unique solutions that extend the stability of specimens traveling around the world.
These experts ensure specimens are handled carefully and efficiently through close connections to shipping carriers. The air carriers we work with are experienced with processing clinical specimens.
Optimized, expeditious processing
We recognize many medical conditions have a window of opportunity for the best possible outcomes. Our tests and processes are optimized to better serve patients and deliver results with outcomes in mind. We do not triage specimens across a network of labs or use a batch-testing business model. Result turnaround times are expedited by:
- Running tests continuously – your samples are processed alongside those from Mayo Clinic.
- A testing approach that incorporates comprehensive panels and algorithms when appropriate.
- Utilization of Lean and Six Sigma processes.
Reliable connectivity
We offer technology solutions to help our clients connect to us, including a secure online portal with interfacing capabilities that allows you to easily order tests and receive results. Our solutions include:
- Client-friendly test ordering through MayoLINK, which is available in eight languages.
- Expansive website with links to our open- access test catalog, which is updated daily and features comprehensive clinical information, including specimen requirements; clinical and interpretative information; performance; sample test reports; setup files; and pricing.
- 30 country-specific toll-free numbers.
News and updates
The latest
Dr. Bill Morice shares how clinical diagnostics are expanding to guide treatment and enable clinicians to target therapies more precisely.
Top highlights include: expert addresses the different types of COVID-19 tests, what to do if you develop symptoms while away from home, and a streamlined process to identify COVID-19 exposures within hours.
A repository of COVID-19 related educational offerings.
Mayo Clinic Laboratories launches serology testing in support of COVID-19 response A new serology test from Mayo Clinic Laboratories used to identify the presence of[...]
This "Safety" video will demonstrate how to properly clean your hands using hand sanitizer.
This week’s research roundup features a study in long-term remission, relapses, and maintenance therapy in adult primary central nervous system vasculitis: a single-center 35-year experience.
This "Safety" video will demonstrate how to properly clean your hands using soap and water.
Top highlights include: Mayo Clinic Laboratories launches serology testing, is this the end of the handshake as we know it, and new self-assessment tool for COVID-19.
Top highlights include: the new super power of handwashing, convalescent plasma infographic, and how to deal with grief in these different times.
In March 2020, Mayo Clinic Laboratories announced two new tests along with numerous reference value changes, obsolete tests, and algorithm changes.
Top highlights include: Mayo Clinic teams up with area organization to collect face masks, what people living with HIV need to know about COVID-19, and is it safe to wear contact lenses during the pandemic.
Top highlights include: travel safety during the pandemic, treating patients with signs of an acute heart attack, and 100 days of COVID-19.
Top highlights include: expert explains gastrointestinal symptoms related to COVID-19, how to stay informed but not overwhelmed, and cardiac risks of off-label drugs to treat COVID-19.