Global capabilities
Delivering value beyond the test result
At Mayo Clinic Laboratories, laboratory medicine is about more than a test result — it’s about everything that contributes to providing answers for your patients. We develop individualized support solutions for each client that extend through all aspects of the relationship to ensure the delivery of answers, not just results.
Specialized testing areas include:
Global logistics and shipping
We develop unique relationships with each client to individualize logistics support, which is coordinated by a local team who ensures a seamless process before the first patient specimen is sent. Our specialists collaborate with packaging suppliers to create unique solutions that extend the stability of specimens traveling around the world.
These experts ensure specimens are handled carefully and efficiently through close connections to shipping carriers. The air carriers we work with are experienced with processing clinical specimens.
Optimized, expeditious processing
We recognize many medical conditions have a window of opportunity for the best possible outcomes. Our tests and processes are optimized to better serve patients and deliver results with outcomes in mind. We do not triage specimens across a network of labs or use a batch-testing business model. Result turnaround times are expedited by:
- Running tests continuously – your samples are processed alongside those from Mayo Clinic.
- A testing approach that incorporates comprehensive panels and algorithms when appropriate.
- Utilization of Lean and Six Sigma processes.
Reliable connectivity
We offer technology solutions to help our clients connect to us, including a secure online portal with interfacing capabilities that allows you to easily order tests and receive results. Our solutions include:
- Client-friendly test ordering through MayoLINK, which is available in eight languages.
- Expansive website with links to our open- access test catalog, which is updated daily and features comprehensive clinical information, including specimen requirements; clinical and interpretative information; performance; sample test reports; setup files; and pricing.
- 30 country-specific toll-free numbers.
News and updates
The latest
After months of misdiagnoses, Tom Heisler found answers at Mayo Clinic, where advanced renal pathology revealed IgG4-related disease and led to his recovery.
Top highlights include: 10 steps to minimize the spread of COVID-19, the difference between quarantine and isolation, and tips for coping with anxiety.
Top highlights include: Mayo Clinic Laboratories significantly expands testing capabilities, how to reduce your risk for COVID-19, and what symptoms require emergency care.
Mayo Clinic Laboratories is committed to working with our communities as we all face the unprecedented challenges of the COVID-19 pandemic. Since early 2020, Mayo Clinic researchers and experts have provided expertise to guide the public health response, and our clinical staff has been on the front lines providing lifesaving care for patients with COVID-19.
Top highlights include: precautions for long-term care facilities, what cancer patients should know, and why older adults have a higher risk of serious illness.
Top highlights include: what to do if you suspect COVID-19 symptoms, why children are not getting as sick, and a blood donation update.
Top highlights include: simple steps to protect yourself, Mayo Clinic appointment guidance, and how to help flatten the curve.
This week’s research roundup features a multicenter retrospective study on clinicopathologic predictors of renal outcomes in light chain cast nephropathy.
Matthew Binnicker, Ph.D., Director of Clinical Virology at Mayo Clinic, was recently featured in an interview with Fox News on the COVID-19 infection.
Matt Millen, ex-pro NFL player, who played on four Super Bowl-winning teams underwent a nearly six-year medical journey in search for answers. Finally, he was diagnosed with amyloidosis using a new testing methodology at Mayo Clinic.
This week’s research roundup features a study on utilizing multiparametric flow cytometry in the diagnosis of patients with primary plasma cell leukemia.
In February 2020, Mayo Clinic Laboratories announced one new test along with numerous reference value changes, obsolete tests, and algorithm changes.
Matthew Binnicker, Ph.D., discusses the need for laboratory testing for the diagnosis and management of fast-spreading viral infections.