Global capabilities
Delivering value beyond the test result
At Mayo Clinic Laboratories, laboratory medicine is about more than a test result — it’s about everything that contributes to providing answers for your patients. We develop individualized support solutions for each client that extend through all aspects of the relationship to ensure the delivery of answers, not just results.
Specialized testing areas include:
Global logistics and shipping
We develop unique relationships with each client to individualize logistics support, which is coordinated by a local team who ensures a seamless process before the first patient specimen is sent. Our specialists collaborate with packaging suppliers to create unique solutions that extend the stability of specimens traveling around the world.
These experts ensure specimens are handled carefully and efficiently through close connections to shipping carriers. The air carriers we work with are experienced with processing clinical specimens.
Optimized, expeditious processing
We recognize many medical conditions have a window of opportunity for the best possible outcomes. Our tests and processes are optimized to better serve patients and deliver results with outcomes in mind. We do not triage specimens across a network of labs or use a batch-testing business model. Result turnaround times are expedited by:
- Running tests continuously – your samples are processed alongside those from Mayo Clinic.
- A testing approach that incorporates comprehensive panels and algorithms when appropriate.
- Utilization of Lean and Six Sigma processes.
Reliable connectivity
We offer technology solutions to help our clients connect to us, including a secure online portal with interfacing capabilities that allows you to easily order tests and receive results. Our solutions include:
- Client-friendly test ordering through MayoLINK, which is available in eight languages.
- Expansive website with links to our open- access test catalog, which is updated daily and features comprehensive clinical information, including specimen requirements; clinical and interpretative information; performance; sample test reports; setup files; and pricing.
- 30 country-specific toll-free numbers.
News and updates
The latest
Dr. Bill Morice shares how clinical diagnostics are expanding to guide treatment and enable clinicians to target therapies more precisely.
Topic's Include: Mayo Clinic Q&A podcast: Understanding mix-and-match COVID-19 boosters, Emergency use authorization for COVID-19 vaccines, and what to know now to plan for a safe Thanksgiving gathering.
Today's Highlights Include: Biden administration moves to make at-home COVID-19 tests more available, ERs are now swamped with seriously ill patients — but many don't even have COVID, and U.S. releases updated vaccination, testing rules for foreign travelers.
October 26, 2021 On September 27-28, 2021, Mayo Clinic Laboratories held its 32nd Leveraging the Laboratory conference, virtually. Attendees gave resounding positive feedback regarding content[...]
This week’s research roundup features: Proceedings from the ice hockey summit III: Action on concussion.
Topic's Include: Mayo Clinic to offer walk-in COVID-19 vaccination clinics in Rochester, Mayo Clinic Minute: high- vs. low-risk Halloween ideas, and Covid Queries: Do I need the vaccine if I’ve had COVID-19?
Today's Highlight's Include: US expected to authorize mix-and-match COVID booster shots, White House details plans to vaccinate 28M children age 5-11, and Facebook is reportedly changing its name.
In this episode of Lab Medicine Rounds, Joseph Yao, M.D., Associate Professor of Laboratory Medicine and Pathology and Medicine, and Assistant Professor of Microbiology at the Mayo Clinic, discusses lessons learned from navigating the current COVID-19 pandemic.
Mayo Clinic Laboratories’ call center has a new outgoing caller ID number for any follow up client communications.
William Morice II, M.D., Ph.D., chair of the Department of Laboratory Medicine and Pathology at Mayo Clinic and president of Mayo Clinic Laboratories, joins the "Answers From the Lab" podcast for his weekly leadership update with Bobbi Pritt, M.D. As cases of COVID-19 fall in some areas of the country and rise in others, Dr. Morice and Dr. Pritt review where the pandemic stands, and emphasize that now is not the time to let our guard down.
Cynthia Collie, a hospital account executive for Mayo Clinic Laboratories, focuses on connecting her clients with the right people, tools, and services to meet their needs and goals.
This week’s research roundup features: Autopsy validation of progressive supranuclear palsy-predominant speech/language disorder criteria.
In part three of the 50th Anniversary series, Mayo Clinic Laboratories looks further outside the walls of Mayo Clinic. With the belief that the latest in diagnostic testing should be available to any patient, no matter where they are located, the sales force was born.