Global capabilities
Delivering value beyond the test result
At Mayo Clinic Laboratories, laboratory medicine is about more than a test result — it’s about everything that contributes to providing answers for your patients. We develop individualized support solutions for each client that extend through all aspects of the relationship to ensure the delivery of answers, not just results.
Specialized testing areas include:
Global logistics and shipping
We develop unique relationships with each client to individualize logistics support, which is coordinated by a local team who ensures a seamless process before the first patient specimen is sent. Our specialists collaborate with packaging suppliers to create unique solutions that extend the stability of specimens traveling around the world.
These experts ensure specimens are handled carefully and efficiently through close connections to shipping carriers. The air carriers we work with are experienced with processing clinical specimens.
Optimized, expeditious processing
We recognize many medical conditions have a window of opportunity for the best possible outcomes. Our tests and processes are optimized to better serve patients and deliver results with outcomes in mind. We do not triage specimens across a network of labs or use a batch-testing business model. Result turnaround times are expedited by:
- Running tests continuously – your samples are processed alongside those from Mayo Clinic.
- A testing approach that incorporates comprehensive panels and algorithms when appropriate.
- Utilization of Lean and Six Sigma processes.
Reliable connectivity
We offer technology solutions to help our clients connect to us, including a secure online portal with interfacing capabilities that allows you to easily order tests and receive results. Our solutions include:
- Client-friendly test ordering through MayoLINK, which is available in eight languages.
- Expansive website with links to our open- access test catalog, which is updated daily and features comprehensive clinical information, including specimen requirements; clinical and interpretative information; performance; sample test reports; setup files; and pricing.
- 30 country-specific toll-free numbers.
News and updates
The latest
Dr. Bill Morice shares how clinical diagnostics are expanding to guide treatment and enable clinicians to target therapies more precisely.
This "Specialty Testing" webinar will discuss Cerebrospinal fluid (CSF), which has been used in research on Alzheimer's disease for decades. Only recently, have platforms been developed to standardize measurements across laboratories.
Top highlights include: Mayo Clinic to restore pay and return workers furloughed due to the COVID-19 pandemic, Mayo Clinic physician shares diary from a New York COVID ICU, and pregnancy during COVID-19.
COVID-19 safety: Tips for leaving home to travel, visit restaurants and more
Top highlights include: Minnesota community initiative showcases efforts to reopen safely in Rochester and answers to your questions about masking children during the COVID-19 pandemic.
This week’s research roundup features a study on early safety indicators of COVID-19 convalescent plasma in 5,000 patients.
Interested in understanding laboratory finance and how to make every dollar work for you? Jane Hermansen, Manager of Outreach and Network Development at Mayo Clinic Laboratories, provides insight on how to define revenue streams, clearly identify costs, demonstrate ROI, and expand laboratory value.
The mayocliniclabs.com website is being updated with a more streamlined header that provides additional space for the most frequently used content. In addition to the slimmer header, the primary changes include moving the website search function and the contact link to the right of the menu.
In May 2020, Mayo Clinic Laboratories announced three new tests along with numerous reference value changes, obsolete tests, and algorithm changes.
Top highlights include: Mayo Clinic finds convalescent plasma safe for diverse patients with COVID-19, weekly leadership podcast with Dr. Bill Morice on Answers from the Lab, and hurricane preparation during the pandemic.
Due to the Independence Day holiday (recognized on Saturday, July 4), Mayo Clinic Laboratories' specimen pickup and delivery schedules will be altered.
Top highlights include: National campaign calls on COVID-19 survivors to help others defeat it and gastrointestinal concerns during the COVID-19 pandemic.
Top highlights include: Minnesota mass gathering participants eligible for COVID-19 testing and a new podcast episode featuring Dr. Elitza Theel on serology testing for COVID-19.