Global capabilities
Delivering value beyond the test result
At Mayo Clinic Laboratories, laboratory medicine is about more than a test result — it’s about everything that contributes to providing answers for your patients. We develop individualized support solutions for each client that extend through all aspects of the relationship to ensure the delivery of answers, not just results.
Specialized testing areas include:
Global logistics and shipping
We develop unique relationships with each client to individualize logistics support, which is coordinated by a local team who ensures a seamless process before the first patient specimen is sent. Our specialists collaborate with packaging suppliers to create unique solutions that extend the stability of specimens traveling around the world.
These experts ensure specimens are handled carefully and efficiently through close connections to shipping carriers. The air carriers we work with are experienced with processing clinical specimens.
Optimized, expeditious processing
We recognize many medical conditions have a window of opportunity for the best possible outcomes. Our tests and processes are optimized to better serve patients and deliver results with outcomes in mind. We do not triage specimens across a network of labs or use a batch-testing business model. Result turnaround times are expedited by:
- Running tests continuously – your samples are processed alongside those from Mayo Clinic.
- A testing approach that incorporates comprehensive panels and algorithms when appropriate.
- Utilization of Lean and Six Sigma processes.
Reliable connectivity
We offer technology solutions to help our clients connect to us, including a secure online portal with interfacing capabilities that allows you to easily order tests and receive results. Our solutions include:
- Client-friendly test ordering through MayoLINK, which is available in eight languages.
- Expansive website with links to our open- access test catalog, which is updated daily and features comprehensive clinical information, including specimen requirements; clinical and interpretative information; performance; sample test reports; setup files; and pricing.
- 30 country-specific toll-free numbers.
News and updates
The latest
Dr. Bill Morice shares how clinical diagnostics are expanding to guide treatment and enable clinicians to target therapies more precisely.
Top highlights include: unanswered questions help drive convalescent plasma research and Dr. Bill Morice joins the Answers from the Lab podcast to discuss how COVID-19 testing can help restart the economy.
Top highlights include: how information technology helps in COVID-19 response and how to travel safely during the pandemic.
Mayo Clinic Q&A podcast with Dr. Tina Hieken explains the expedited breast cancer treatment program.
View a full list of new CPT codes, Test Classification Updates, LOINC Codes, and Z-Codes posted to mayocliniclabs.com during the month of May.
This week’s research roundup features a study on the neuropathology of COVID-19: A spectrum of vascular and acute disseminated encephalomyelitis (ADEM) like pathology.
Top highlights include: why some patients may benefit from expedited breast cancer treatments and how to safely go to your doctor during the COVID-19 pandemic.
Sarcomas are malignant tumors that arise in the bone and soft tissue. With numerous subtypes of sarcoma that can have overlapping histological, immunophenotypic, and clinical features, diagnosis can be extremely challenging
Mayo Clinic researchers are seeking a regenerative therapy for a vexing problem, particularly among cancer patients. How can medical providers treat a condition in which the mouth is so parched that it has an incessant feeling of a cotton lining?
The clinical presentations, evaluation (including diagnostic antibody testing), and treatment of autoimmune pediatric CNS disorders, including encephalitides and myelopathies.
This week’s research roundup features a study on the contribution of germline predisposition gene mutations to breast cancer risk in African American women.
As Amy Ennis put her daughter down for a nap on a Saturday afternoon, she received a call from work. More than 5,000 specimens would soon be arriving at Rochester International Airport (RST) for plasma testing. The logistics involved in the rapid acquisition and processing of a batch of specimens this large is staggering. As a Lab Tech Resource Coordinator for Mayo Clinic Laboratories, Amy realized that this would not be an ordinary weekend.
Hearts and Hogs for Heroes worked with other businesses to donate over 400 meals to staff within the division of clinical microbiology at the Hilton Building and Superior Drive Support Center.