Global capabilities
Delivering value beyond the test result
At Mayo Clinic Laboratories, laboratory medicine is about more than a test result — it’s about everything that contributes to providing answers for your patients. We develop individualized support solutions for each client that extend through all aspects of the relationship to ensure the delivery of answers, not just results.
Specialized testing areas include:
Global logistics and shipping
We develop unique relationships with each client to individualize logistics support, which is coordinated by a local team who ensures a seamless process before the first patient specimen is sent. Our specialists collaborate with packaging suppliers to create unique solutions that extend the stability of specimens traveling around the world.
These experts ensure specimens are handled carefully and efficiently through close connections to shipping carriers. The air carriers we work with are experienced with processing clinical specimens.
Optimized, expeditious processing
We recognize many medical conditions have a window of opportunity for the best possible outcomes. Our tests and processes are optimized to better serve patients and deliver results with outcomes in mind. We do not triage specimens across a network of labs or use a batch-testing business model. Result turnaround times are expedited by:
- Running tests continuously – your samples are processed alongside those from Mayo Clinic.
- A testing approach that incorporates comprehensive panels and algorithms when appropriate.
- Utilization of Lean and Six Sigma processes.
Reliable connectivity
We offer technology solutions to help our clients connect to us, including a secure online portal with interfacing capabilities that allows you to easily order tests and receive results. Our solutions include:
- Client-friendly test ordering through MayoLINK, which is available in eight languages.
- Expansive website with links to our open- access test catalog, which is updated daily and features comprehensive clinical information, including specimen requirements; clinical and interpretative information; performance; sample test reports; setup files; and pricing.
- 30 country-specific toll-free numbers.
News and updates
The latest
Dr. Bill Morice shares how clinical diagnostics are expanding to guide treatment and enable clinicians to target therapies more precisely.
Top highlights include: why you need to continue to social distance even as your community opens up, convalescent plasma program, and tips for going out again during the COVID-19 pandemic.
Mayo Clinic Laboratories is now offering a new serology test with Emergency Use Authorization (EUA). This test is used to identify the presence of an immune response to SARS-CoV-2, the virus that causes COVID-19.
This “Phlebotomy Webinar” will discuss types, sets, draws, and automated instruments for blood cultures.
Top highlights include: Mayo Clinic doctors to offer tribute at Indy 500 special, coping with effects of unemployment, and COVID-19 podcast update.
Top highlights include: Mayo Clinic Q&A podcast: Ethnic disparities in the COVID-19 pandemic and how much protection do face masks offer?
This week’s research roundup features a study on sustained perfusion of revascularized bioengineered livers heterotopically transplanted into immunosuppressed pigs.
Top highlights include: good hand hygiene, minority communities team up to combat COVID-19 health disparities, and how to donate blood during COVID-19.
Top highlight: Mayo Clinic Q and A: COVID-19 and people with disabilities.
Top highlights include: early indicators show investigational convalescent plasma is safe for patients with COVID-19, steps Mayo Clinic is taking to see patients for elective surgeries, and safe social distancing guidelines for patients.
In April 2020, Mayo Clinic Laboratories announced four new tests along with numerous reference value changes, obsolete tests, and algorithm changes.
Due to the Memorial Day holiday (recognized on Monday, May 25), Mayo Clinic Laboratories' specimen pickup and delivery schedules will be altered.
Antibody Test Kit from Thermo Fisher, WuXi, and Mayo Clinic This morning, Thermo Fisher Scientific Inc. announced it will expand its response to the COVID-19 pandemic[...]