Global capabilities
Delivering value beyond the test result
At Mayo Clinic Laboratories, laboratory medicine is about more than a test result — it’s about everything that contributes to providing answers for your patients. We develop individualized support solutions for each client that extend through all aspects of the relationship to ensure the delivery of answers, not just results.
Specialized testing areas include:
Global logistics and shipping
We develop unique relationships with each client to individualize logistics support, which is coordinated by a local team who ensures a seamless process before the first patient specimen is sent. Our specialists collaborate with packaging suppliers to create unique solutions that extend the stability of specimens traveling around the world.
These experts ensure specimens are handled carefully and efficiently through close connections to shipping carriers. The air carriers we work with are experienced with processing clinical specimens.
Optimized, expeditious processing
We recognize many medical conditions have a window of opportunity for the best possible outcomes. Our tests and processes are optimized to better serve patients and deliver results with outcomes in mind. We do not triage specimens across a network of labs or use a batch-testing business model. Result turnaround times are expedited by:
- Running tests continuously – your samples are processed alongside those from Mayo Clinic.
- A testing approach that incorporates comprehensive panels and algorithms when appropriate.
- Utilization of Lean and Six Sigma processes.
Reliable connectivity
We offer technology solutions to help our clients connect to us, including a secure online portal with interfacing capabilities that allows you to easily order tests and receive results. Our solutions include:
- Client-friendly test ordering through MayoLINK, which is available in eight languages.
- Expansive website with links to our open- access test catalog, which is updated daily and features comprehensive clinical information, including specimen requirements; clinical and interpretative information; performance; sample test reports; setup files; and pricing.
- 30 country-specific toll-free numbers.
News and updates
The latest
Dr. Bill Morice shares how clinical diagnostics are expanding to guide treatment and enable clinicians to target therapies more precisely.
Top highlights include: Mayo Clinic partners with state of Minnesota, University of Minnesota on breakthrough COVID-19 initiative, Vice President Pence to visit Mayo Clinic, and why are more men dying from COVID-19 than women?
Top highlights include: answers about antibody testing for COVID-19, COVID-19 research task force, and why a Mayo Clinic expert has grave concerns about second wave of COVID-19.
We want to express our gratitude for what laboratory professionals do each and every day. As we celebrate Lab Week this year, we recognize more than ever that the laboratory is the backbone of the hospital. Together we will continue to make meeting the needs of our patients the top priority.
Top highlights include: how public health measures can help reopen the country, what people living with hepatitis C need to know about COVID-19, and how to stay healthy while teleworking.
Top highlights include: what it will take to reopen the US, myths and facts about COVID-19, and Mayo Clinic Laboratories launches serology testing.
This week’s research roundup features a study on how patients with irritable bowel syndrome are willing to take substantial medication risks for symptom relief.
Top highlights include: antibody testing in pictures, understanding COVID-19 testing, and ways to fight coronavirus transmission at home.
Top highlights include: managing stress and anxiety during the pandemic, how to safely care for someone with COVID-19 in your household, and Mayo Clinic and the 1918 influenza pandemic.
April 17, 2020 In this "Ask the Expert" article published in the March, 2020 issue of MedicalLab Management, Jane Hermansen, Manager, Outreach and Network Development, describes the elements necessary[...]
Top highlights include: COVID-19 saliva tests: what is the benefit, how contact tracing can fight the spread of COVID-19, and combating allergies and asthma during the pandemic.
Top highlights include: Mayo Clinic expert answers questions about COVID-19 testing, when to seek emergency care during the COVID-19 pandemic, and critical care units prepare for COVID-19.
Mayo Clinic Laboratories expands COVID-19 testing to all U.S. Mayo Clinic Laboratories clients Since launching its test to aid in the diagnosis of COVID-19 infection,[...]