| Web: | mayocliniclabs.com |
|---|---|
| Email: | mcl@mayo.edu |
| Telephone: | 800-533-1710 |
| International: | +1 855-379-3115 |
| Values are valid only on day of printing | |
| Web: | mayocliniclabs.com |
|---|---|
| Email: | mcl@mayo.edu |
| Telephone: | 800-533-1710 |
| International: | +1 855-379-3115 |
| Values are valid only on day of printing | |
Dimensions of Outreach
Mayo Clinic Laboratories’ Outreach Conference will be held Sept. 26–27, 2023, in Chicago. “Leveraging the Laboratory: Dimensions of Outreach” will provide innovative views into all aspects of health system laboratory outreach programs.
Learn from health system executives, industry experts, and hands-on managers how to harness your outreach program to position your organization for success in health care’s dynamic environment. You will learn how to extend your laboratory’s reach into the community, create strong internal and external relationships, and execute on competitive strategies to achieve outreach program success. Join your industry peers, learn through networking, and discover how to leverage your laboratory!
Accessibility statement: The Mayo Clinic College of Medicine and Science (MCCMS) strives for inclusive learning and training environments. If you experience or anticipate experiencing any disability related barriers, please contact Disability Access Services at MCCMS.DS@mayo.edu
Conference Information
Date: September 26–27, 2023
Location: InterContinental Chicago Magnificent Mile
505 N. Michigan Avenue
Chicago, Illinois 60611
Note: This program will be in person only and will not be livestreamed.
Presented by: Mayo Clinic Laboratories
Questions: Contact the Education Department at 800-533-1710 or 507-284-3156, or email mcleducation@mayo.edu.
Upon completion of the conference, participants should be able to:
The cost to attend the full two-day conference is $650. A single-day registration option is available for $300. Costs incurred by the registrant such as airline or hotel fees or penalties are the responsibility of the registrant.
Tuesday, Sept. 26, 2023
7:30–8:30 a.m. | Registration and Breakfast
8:30–8:45 a.m. | Welcome
8:45–9:30 a.m. | Serving Patients Better: Trudy Milner, and Neal Kachalia
9:30–10:15 a.m. | Break and Exhibits
10:15–10:45 a.m. | Establishing a Competitive Advantage: Tony Bull
10:45–11:30 a.m. | Connecting with Customers: Nicholas Rambow
11:30–12:15 p.m. | Panel Discussion
12:15–1:15 p.m. | Lunch and Exhibits
1:15–2:30 p.m. | Laboratory Trends: Robert Michel
2:30–3 p.m. | Break and Exhibits
3–4 p.m. | Getting Things Done: Mary Jo Williamson
4–4:45 p.m. | Leadership: Henry Givray
4:45–6 p.m. | Reception
Wednesday, Sept. 27, 2023
7:30–8:30 a.m. | Registration and Breakfast
8:30–10 a.m. | Breakouts: Call Center Development, Designing Outreach Operations, or Outreach Sales
10–10:25 a.m. | Break and Exhibits
10:25–11:10 a.m. | Breakouts: Costing and Pricing, Billing, or Change Management
11:15–Noon | Breakouts: Marketing, Managing to Reimbursement, or Costing and Pricing
Noon–1 p.m. | Lunch and Exhibits
1–1:45 p.m. | Breakouts: Managing to Reimbursement, Phlebotomy, or Billing
1:50–2:35 p.m. | Breakouts: Best Practices, Phlebotomy, or Change Management
2:40–3:30 p.m. | Breakouts: Best Practices or Marketing
Course Directors
Jane Hermansen
Planning Committee
Ellen Dijkman Dulkes
Brianne Newton
Mayo Clinic Faculty
Mike Baisch
Pete Duda
Suzanne Ferguson
Linde Gove
Adeline Gwellem
Kelley Luedke
Jason Majorowicz
Mikaela Mitchell
Angie Reese-Davis
Andy Tofilon
Wendy Wegner
Mary Jo Williamson
Guest Faculty
Tony Bull
Henry Givray
Mike Hiltunen
Nilesh “Neal” Kachalia
Robert Michel
Trudie Milner
Nicholas Rambow
ASCLS P.A.C.E.®
Mayo Clinic Laboratories is approved as a provider of continuing education programs in the Clinical Laboratory Sciences by the ASCLS P.A.C.E.® program. This program has been approved for a maximum of 11 P.A.C.E.® contact hour(s).
State of California
Mayo Clinic Laboratories is approved as a Continuing Education Accrediting Agency for Clinical Laboratory Sciences for the State of California. This program has been approved for 11 contact hour(s).
State of Florida
Mayo Clinic Laboratories is approved as a Continuing Education Accrediting Agency for the Clinical Laboratory Sciences for the State of Florida. Florida Board of Clinical Laboratory Personnel has designated this program for General credit. This program has been approved for 11 contact hour(s).
A block of rooms has been secured for participants and their guests with special conference rates at the hotel listed below. The reservation cutoff date is Friday, Sept. 1.
InterContinental Chicago Magnificent Mile
505 N. Michigan Avenue
Chicago, IL 60611
$279 single/double rate
Online Reservations Click Here
Or call 800-628-2112 to reserve your room
The intended audience for this conference includes individuals from hospital laboratories such as administrators and directors, business managers, operations managers, outreach coordinators, phlebotomy managers, marketing representatives, laboratory managers, pathologists, and sales managers.
If you are interested in exhibiting at this conference, please email peterson.melissa@mayo.edu for additional information.
If you cancel your participation in this conference on or before Sept. 5, 2023, your registration fee, less a $75 administrative fee, will be refunded. Mayo Clinic Laboratories' Education Department must receive written notification of your cancellation. No refunds will be made after Sept. 5, 2023.
Mayo Clinic Laboratories reserves the right to cancel or postpone any conference due to unforeseen circumstances. In the unlikely event Mayo Clinic Laboratories must cancel or postpone this conference, Mayo Clinic Laboratories will refund the registration fee but is not responsible for any related costs, charges, or expenses to participants, including fees assessed by airline/travel/lodging agencies.