Global capabilities
Delivering value beyond the test result
At Mayo Clinic Laboratories, laboratory medicine is about more than a test result — it’s about everything that contributes to providing answers for your patients. We develop individualized support solutions for each client that extend through all aspects of the relationship to ensure the delivery of answers, not just results.
Global logistics and shipping
We develop unique relationships with each client to individualize logistics support, which is coordinated by a local team who ensures a seamless process before the first patient specimen is sent. Our specialists collaborate with packaging suppliers to create unique solutions that extend the stability of specimens traveling around the world.
These experts ensure specimens are handled carefully and efficiently through close connections to shipping carriers. The air carriers we work with are experienced with processing clinical specimens.
Optimized, expeditious processing
We recognize many medical conditions have a window of opportunity for the best possible outcomes. Our tests and processes are optimized to better serve patients and deliver results with outcomes in mind. We do not triage specimens across a network of labs or use a batch-testing business model. Result turnaround times are expedited by:
- Running tests continuously – your samples are processed alongside those from Mayo Clinic.
- A testing approach that incorporates comprehensive panels and algorithms when appropriate.
- Utilization of Lean and Six Sigma processes.
Reliable connectivity
We offer technology solutions to help our clients connect to us, including a secure online portal with interfacing capabilities that allows you to easily order tests and receive results. Our solutions include:
- Client-friendly test ordering through MayoLINK, which is available in eight languages.
- Expansive website with links to our open- access test catalog, which is updated daily and features comprehensive clinical information, including specimen requirements; clinical and interpretative information; performance; sample test reports; setup files; and pricing.
News and updates
The latest
Autoimmune encephalitis (AE) is a rare but serious condition, and accurate diagnosis is critical. Misdiagnosis can lead to unnecessary treatments, delayed care, and preventable complications.
PACE/FL - Explore how mass spectrometry serves as a powerful investigative tool
Due to the current situation affecting the region, with airport and airspace closures, Mayo Clinic Laboratories is closely monitoring shipments en route. Based on the outcome of these shipments, we will provide further direction.
Review tips for incorporating security awareness into your daily routine, both at work and at home.
We want to make you aware of a temporary disruption at the FedEx hub in Memphis, Tennessee, due to a chemical spill, which is affecting some inbound and outbound shipments.
In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes to explore the diverse roles and responsibilities of outreach leaders. Together, they share insights based on their own experiences and the work they do with clients.
This month’s microlearning breaks down what cryoprecipitate is and when it’s used.
A significant nor'easter named Hernando is impacting the Northeastern United States. The storm is producing blizzard conditions and heavy snowfall along coastal areas from Delaware through Maine and into eastern Canada. Mayo Clinic Laboratories' Global Logistics team is monitoring the situation and will advise as conditions improve.
In this episode of “Answers From the Lab,” host Bobbi Pritt, M.D., chair of the Division of Clinical Microbiology at Mayo Clinic, is joined by William Morice II, M.D., Ph.D., president and CEO of Mayo Clinic Laboratories, to discuss recent industry news and how collaborations are helping drive transformation in clinical diagnostics.
Discover how to create an approach to innovation that drive innovation with meaningful healthcare advancements.
Discover seven steps for creating outreach roles to address service gaps, prevent burnout, and foster organizational growth.
We regret to inform you that the 11th Annual Forensic Science Symposium has been canceled due to low registration. This was an extremely difficult decision, and we understand this news may be disappointing.
As 2026 begins, Dr. Bill Morice shares his thoughts on the forces that will shape opportunities and challenges for the diagnostics industry this year.